Our Mission Through collaboration and professionalism, to visualize, build up, Implement, Utilize and manage appropriate information system in order to provide integrated, coordinated and customer–focused quality ICT services to Wachemo University in line with its vision, mission and objectives. Technical Support unit provides an interface between the university system users and ICT. Our mandate is to identify and solve ICT related problems in order to improve business processes within the university our support goals.
We will design a system which will be utilised by the university community.
PC Maintenance & Troubleshooting
We will support for our staff members for their desktop & laptops.
Computer hardware component troubleshooting, repair & replacement
- Erasing and wiping hard drives
Application execution & troubleshooting
- Network related maintenance
Office Machine Support
We will provide support for the office machines used like Computers, Printers, Scanners, Photo copies, Projectors.
Office machine configuration, troubleshooting, repair, and replacement
Network and local printer/printer driver installation and setup
Connectivity issues associated with hardware/software problems